Remember the old adage, “If you fail to plan, then plan to fail?” At CRC, we’ve got you covered. Our communication platform is built on a combination of modern technology, telephony systems, and information technology. CRC offers superior GSM, IP, traditional signal-only and two-way voice monitoring service—and monitors all common alarm formats. In addition to standard phone lines, CRC utilizes reliable Internet and cellular communication paths. With help from leading technology providers AT&T, Avaya, Honeywell, and Verizon, in combination with our redundant power sources and uninterruptable power supply (UPS), we have sophisticated monitoring technology that delivers dependable service. CRC’s operators and dispatchers understand the critical technical requirements of sophisticated alarm systems, allowing them to provide best-in-class dealer service for each and every alarm call. Our belief in efficient service and dedication to our dealer-owners includes these additional features:

• Secure web-based portal to make account additions and changes

• Automated confirmation of account changes

• Standard & customized metrics reports

At CRC we aim to surpass customer and dealer expectations. Technical support is available to your technicians to establish connectivity. Our systems are also compatible with most manufacturers’ panels and reporting formats. Dealer access and reporting is available using several retrieval options. Automation software access allows dealers to view alarm history in real-time with the ability to add, change and delete customer information.